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FAQ

What are the prices?

More information soon

Is there a minimum age requirement in order to take part?

More information soon

What if something goes wrong with my payment?

If you have put in a valid order, but something goes wrong with the payment, you have to wait a while. As a result, you will not be able to put in a new order.
Sufficient time is needed for the system to check the payment. This takes about three hours.

If you continue to have problems, you can send an email to helpdesk@proximuscyclingchallenge.be

How many people can I entry per email address?

Only one person can be registered per email address.

If you want to register multiple people (group registration), send an email to info@proximuscyclingchallenge.be

What should I bring with me to the registrations?

If you have registered on our website beforehand:
- Your ID card
- Your PCC Membership Card (if you already have one)
- Your proof of payment

If you want to register on site:
- Your ID card
- Your WBV or VWB Membership Card
- Your PCC Membership Card (if you already have one)

For info: You will receive your Proximus Cycling Challenge Membership Card upon your first participation in a Proximus Cycling Challenge.

What happens in the event of an accident?

Your insurance premium is included in your registration fee.

If you are a member of Wielerbond Vlaanderen, please consult their website (http://recreatie.dewielerbond.be/Producten/Verzekering.aspx?Disc=21&Disc2=24)

If you are a member of Vlaamse Wielrijdersbond, please consult their website: (https://www.vwb.be/page/view/58/Verzekering)

Even if you are not a member of Wielerbond Vlaanderen or Vlaamse Wielrijdersbond, you are still insured. To benefit from this insurance, you must fill in a day form when registering on site.

Please enter your details legibly and in full. If the information is incomplete or inaccurate, you will not qualify for the WBV or VWB “sports accident” insurance or any other type of insurance.

For info: It is compulsory to wear a helmet!

What do I do when I have mechanical problems?

More information soon

Until when can I register?

You can register online until 2 days before the sportive.

It's also perfectly possible to register on the day of the sportive.

How does the Printsta hashtagprinter work?

More info soon

Can I rent a bike at the event?

More information soon

What can I expect after the ride?

More info soon!

Can I download the gpx files in advance?

More information soon!

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